moc.liamg%40nosnibor.lt.koorb

Privacy Policy

Effective Date: August 2026

BrookStone Masonry & Tile ("BrookStone," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, contact us, or otherwise interact with our business.

BrookStone Masonry & Tile provides masonry and tile services in Regina, Saskatchewan, and surrounding areas, including custom fireplaces, accent walls, interior stonework, masonry repairs, archways, stone walkways, and custom stone features.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

    Contact us through our website, email, or telephone

    Request a quote or estimate

    Submit a contact or inquiry form

    Request information about our services

    Schedule or discuss a project

    Communicate with our team about an existing or potential project

    Provide feedback or otherwise interact with our business

Depending on how you interact with us, the information we may collect can include:

    Name

    Email address

    Telephone number

    Mailing or project address

    Details about your project or service requirements

    Information you provide about your property

    Preferred contact information or communication times

    Any photographs, documents, or other information you voluntarily submit

    Any other information reasonably necessary to respond to your inquiry or provide our services

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other third-party technologies. This information may include:

    IP address

    Browser type and version

    Device type

    Operating system

    Pages visited

    Date and time of your visit

    Referring website or webpage

    General information about how you interact with our website

This information is generally used for website administration, security, analytics, troubleshooting, and improving the overall user experience.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide functionality, remember preferences, understand website traffic, and improve website performance. Third-party services used on our website may also use cookies or similar technologies for analytics, functionality, or other legitimate business purposes. You can generally control or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain portions of our website.

4. How We Use Personal Information

BrookStone Masonry & Tile may use personal information for purposes including:

    Responding to inquiries and requests

    Preparing quotes and estimates

    Discussing potential projects

    Scheduling consultations or services

    Providing masonry and tile services

    Communicating with customers about projects

    Providing customer service and support

    Maintaining business and project records

    Processing payments where applicable

    Improving our services and website

    Responding to feedback or questions

    Protecting our business, customers, employees, and website

    Meeting applicable legal, accounting, insurance, or regulatory requirements

We collect and use personal information only for reasonable purposes related to our business activities and the services requested by our customers.

5. Disclosure of Personal Information

BrookStone Masonry & Tile does not sell or rent personal information. We may disclose personal information when reasonably necessary to operate our business or provide requested services. This may include sharing information with:

    Employees and authorized representatives

    Contractors, subcontractors, or project partners where necessary to complete a project

    Website hosting, maintenance, analytics, or technology providers

    Payment processors or financial institutions

    Professional advisors, insurers, or legal representatives

    Government authorities or law enforcement when required or permitted by law

We take reasonable steps to ensure that third parties who receive personal information handle it appropriately and only for legitimate purposes.

6. Communications

If you provide your contact information, we may use it to communicate with you regarding:

    Your inquiry

    A requested quote or estimate

    A scheduled consultation

    An active or completed project

    Questions or information related to our services

Where permitted by applicable law, we may also send occasional promotional or marketing communications. You may request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where one is provided. Please note that opting out of marketing communications does not prevent us from contacting you regarding an existing project, inquiry, appointment, transaction, or other necessary business communication.

7. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other online services. These third-party websites operate independently and may have their own privacy policies and terms of use. BrookStone Masonry & Tile is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction. However, no method of transmitting or storing information electronically is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through the Internet.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, and meet applicable legal, accounting, insurance, or regulatory requirements. When information is no longer required, we will take reasonable steps to securely dispose of, delete, or anonymize it where appropriate.

10. Accessing and Correcting Your Information

You may request access to personal information that BrookStone Masonry & Tile holds about you, subject to applicable legal requirements and limitations. You may also request that inaccurate or incomplete information be corrected. To make a request, please contact us using the information provided below. We may need to verify your identity before providing access to or making changes to personal information.

11. Privacy Concerns and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact BrookStone Masonry & Tile. We will make reasonable efforts to review and respond to privacy-related concerns in a timely manner.

12. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that appropriate steps can be taken.

13. Changes to This Privacy Policy

BrookStone Masonry & Tile may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable privacy requirements. Any updated version will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:
BrookStone Masonry & TileRegina, SaskatchewanCanada
Website: brookstonemasonry.caEmail: moc.liamg%40yrnosamenotskoorb
For privacy-related inquiries, please contact us using the information above.